C.JRemote Travel Consultant Needed in Australia
BCD Travel, a leading global corporate travel management company, was established in 2006 following BCD Group’s acquisition of TQ3 Travel Solutions Management Holding GmbH and a majority interest in The Travel Company. These entities were merged with WorldTravel BTI to form BCD Travel, which began operating under its new brand on March 31, 2006.
The company is a subsidiary of BCD Group, a privately held Dutch enterprise founded in 1975 by John Fentener van Vlissingen. BCD Group encompasses BCD Travel and its divisions, BCD Meetings & Events and Advito. As of 2023, BCD Travel employs over 15,000 individuals and operates in more than 170 countries, offering comprehensive travel management services to a diverse clientele.
In 2023, BCD Travel reported sales of US$20.3 billion, reflecting its significant presence in the corporate travel sector. The company’s global headquarters are located in Utrecht, Netherlands, with regional headquarters in Atlanta, London and Singapore.
BCD Travel is committed to sustainability and innovation, continually investing in technology and processes to enhance client experiences and operational efficiency.
Remote Travel Agent Position
Embark on a fulfilling career journey with BCD where growth, connection, collaboration and celebration are integral to our culture. We are seeking a Remote Travel Agent (Travel Consultant) who will be an essential representative of our company. This role requires you to interact with both new and existing clients, assisting them in planning smarter, more efficient travel experiences.
Are you a natural communicator with a customer-first mindset? If so, keep reading!
Key Responsibilities of a Travel Agent
As a BCD Travel Agent, you will:
- Search and Confirm Travel Arrangements: Assist customers by confirming reservations and addressing travel needs.
- Understand and Apply Client Policies: Demonstrate a deep understanding of each client’s travel policy, providing reliable guidance in line with these protocols.
- Provide Industry-Specific Information: Share pertinent industry details with clients including information on low fares, exchange costs and potential penalties.
- Enhance Client Relationships: Look for ways to optimize operational procedures and explore potential improvements in client partnerships.
- Stay Informed on Travel Industry Trends: Actively expand your knowledge of trends and developments in the travel industry to enhance service delivery.
Who We’re Looking For
The ideal candidate possesses:
- Experience as a Travel Agent: Prior professional experience in a travel agency or similar role.
- Proficiency in GDS Sabre: Knowledge of Sabre or other Global Distribution Systems (GDS) to manage travel arrangements.
- Strong Communication Skills: Ability to effectively communicate in both written and verbal English.
- In-depth Knowledge of Travel Industry Standards: Understanding of travel policies, procedures and best practices.
BCD is a global leader in travel management, partnering with companies and individuals to make travel smarter and more productive. Our clients include some of the world’s most renowned business and consumer brands. Operating across more than 100 countries, BCD provides a mostly virtual work environment making it convenient for over 10,000 employees worldwide.
With our commitment to sustainability, we aim to foster positive outcomes for our clients, business and workforce.
Life at BCD
Working at BCD is about connection, collaboration and celebration. Our virtual work environment promotes flexibility, balance and a positive work-life dynamic, letting you focus on what matters most. Don’t just take our word for it – hear directly from our team on why they joined BCD and what makes life here exceptional.
What BCD Offers
BCD offers a comprehensive benefits package including:
- Flexible Work Schedules and Remote Opportunities: Choose working hours that suit your lifestyle, with remote work options.
- Career Development Opportunities: Access to training and growth to advance your skillset and career path.
- Generous Vacation Days: Enjoy ample time off to relax and recharge.
- Fair Compensation and Wellbeing Resources: Receive a fair salary with access to resources supporting mental, physical and financial wellness.
- Travel Industry Discounts: Take advantage of exclusive industry perks and discounts.
- Work from Anywhere Program: You may have the chance to work from a different country for up to 60 days each year.
- Inclusive Work Environment: We celebrate diversity and foster an inclusive culture where everyone is welcome.
Ready to Join?
If you’re enthusiastic about this opportunity, apply now to join our team! We’re committed to building a diverse, inclusive and genuine workplace and we welcome applications even from those whose experience might not match every listed qualification.
How to Apply
Interested candidates are encouraged to submit their applications promptly.
Here are 10 frequently asked questions (FAQ) for prospective employees considering a role at BCD Travel:
1. What is the hiring process like at BCD Travel?
The hiring process typically involves submitting an online application, participating in an initial screening interview and potentially going through additional rounds of interviews with the hiring team. The process can vary by role and location.
2. Does BCD Travel support remote work?
Yes, BCD Travel is well-known for its flexible work options including remote roles. Most employees work virtually and the company has a “Work From Anywhere” program that even allows employees to work from other countries for a limited period each year.
3. What career development opportunities does BCD Travel offer?
BCD Travel invests in its employees’ growth, providing access to various training programs, skill-building resources and opportunities for advancement within the company.
4. What benefits does BCD Travel provide?
BCD Travel offers a comprehensive benefits package including health and wellness resources, generous vacation days, industry discounts and tools supporting mental, physical and financial wellbeing.
5. Does BCD Travel prioritize diversity and inclusion?
Yes, BCD Travel is committed to creating an inclusive workplace where diversity is celebrated. The company strives to build a welcoming environment for employees from all backgrounds.
6. What type of work culture can I expect at BCD Travel?
BCD Travel fosters a culture of connection, collaboration and celebration. Employees enjoy a balanced work-life environment, flexibility and a focus on team engagement and support.
7. Does BCD Travel provide any travel perks or discounts?
Yes, employees at BCD Travel can access industry-specific discounts and perks, such as reduced rates on flights and accommodations making it a great choice for those passionate about travel.
8. What is BCD Travel’s approach to sustainability?
BCD Travel is dedicated to sustainability and has a robust program focused on reducing environmental impact, supporting sustainable travel and working towards a greener future.
9. Are there specific qualifications required to work at BCD Travel?
Qualifications vary depending on the role, but for travel agent positions, experience in the travel industry, proficiency with Global Distribution Systems (such as Sabre) and strong communication skills are highly valued.
10. How can I apply for a position at BCD Travel?
Interested candidates can apply directly through the BCD Travel careers page on their official website where job listings and application instructions are available.
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